Refund Policy

Eligibility

• Items must be in original condition and, where applicable, unopened or unused.
• Requests should be made promptly after receiving your items; contact us within a reasonable timeframe to assist you properly.
• Perishables and personal care items may not be eligible unless there is a clear quality or fulfillment issue.

How to Request a Refund or Exchange

1. Reach us at contact@marjorisedailydepot.shop or +63 951 509 4898 with your order details and concern.
2. Our team will verify the issue (e.g., wrong item, damage, missing quantity) and confirm next steps.
3. When approved, we will coordinate the return or exchange and confirm the timeline with you.

Resolutions We Offer

• Replacement of the same item (subject to availability).
• Exchange for an item of similar value if preferred and available.
• Refund to the original payment method where applicable.

Refund Timing

Once a refund is approved and processed, it may take a few business days for your bank or provider to reflect the credit. We will advise you of expected timelines during coordination.

Non-Refundable Situations

• Items damaged through misuse or neglect after receipt.
• Products altered or used contrary to instructions.
• Requests made beyond a reasonable time from receipt without clear evidence of an issue.

Delivery Issues

If you receive the wrong item, a damaged product, or an incomplete delivery, please contact us immediately. We will verify and resolve by replacement, exchange, or refund as appropriate.

Contact Us for Assistance

We are here to help. If you have questions about a return or refund, reach us at:

• Email: contact@marjorisedailydepot.shop
• Phone: +63 951 509 4898
• Address: Purok 3, Barangay Alambre, Toril District, City of Davao, Davao del Sur, Region XI, 8000, Philippines

Policy Updates

We may adjust this Refund Policy as our operations evolve. Please check this page for the latest version. Last updated: 2025.